The latest in the state I live in is that we have experienced freezing rain. This has caused many power outages which according to our power provider the total number of people without power initially was over 500,000.
This has generated many support calls, many of which nothing can be done without power. Of course this is good for business, but businesses need to listen better to their support contractors.
Many times it has been suggested for these businesses to implement battery backups and if they require offline operation a generator to maintain at-least internal operations.
I understand the cost of implementing such backup power hardware, but if as a company they wish to maintain operations and prevent data loss from automatic shutdowns the only solution would be to implement these plans.
It’s nice to know at-least when power loss does occur I can always think to myself “If they had listened to me the first thirty times I told them they need this we wouldn’t be here recovering data”.
You would think that experiencing situations they have been told to plan for still is not a good enough reason for implementation of such technology.
If anyone else who supports server or network hardware has a similar experience the best thing to do in such situations is to develop a cost analysis comparison showing the cost of implementing these technologies against the cost of support generated from the lack of having them.
With this comparison generally they can see its cheaper to implement backup power plans as opposed to not.