After my post yesterday on the Bug Dcotor program I encountered an issue witha program on my computer. It appeared that the program had altered some information that was needed for another program on my computer.
Of course you can encounter these types of issues any time you are using a Beta program. I contacted their support team hoping to obtain help, but usually when using a beta program support is not provided.
To my surprise their support team was more than happy to assist me. After sending them the report file on changes made by the Bug Doctor program they reviewed the information. With in one hour they had diagnosed the issue.
They had me reverse the changes through he programs restore option. This morning I received an updated version of the program from their development team with directions on installing and performing a clean to test the functionality and insure the program did not alter the same information it had previously.
The program worked fine this time. This post is to thank the Bug Doctor support team for their wonderfully efficient support team.
It’s nice to know there are companies out there which still care about their customers.
Thank you to the Maximum Software Support Team!
